FAQ

Issues With Your Order:

What should I do if the artwork I received is damaged or not in perfect condition?

If your artwork arrives not in perfect condition, please email us at sales@artonlineforsale.com with photos of the item AND photos of the box it arrived in, and we will gladly ship you a replacement, at no additional cost.

Sometimes, bumpy transits can cause minor imperfections such as looseness, indentations, and creases to your artwork.  The Canvas Care Guide can help address these issues so you don’t have to go through the hassle of an exchange and your artwork can be restored to the perfect condition in just minutes.


Return Policy:

You will LOVE your art, or we will take it back! We are happy to accept return requests for any reason in the first 20 days of purchase!

If you would like to return your order or if there is an issue with the print you received, please email us at sales@artonlineforsale.com including the order number and the product you would like to return to receive a free return shipping label.  

We will process your refund once your return has been received.  

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